SmarterTicket

Developer's DescriptionBy SmarterToolsTake control of your support department with advanced ticket tracking.SmarterTicket 2.x will streamline the performance of your sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting. Also included is a fully featured Knowledge Base allowing your customers to find answers to common issues quickly and easily, in turn freeing your agents for more critical issues.